Refund & Terms of service policy

House of Jiva – Terms & Conditions

Effective Date: July 1, 2026

Welcome to House of Jiva. By accessing or using our website, you agree to these Terms & Conditions.

1. General

By placing an order through our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We make every effort to accurately display product descriptions, images, colors, and pricing. However, slight variations may occur due to photography, screen settings, or handcrafted production.

3. Pricing

All prices are listed in Indian Rupees (INR) unless otherwise stated. We reserve the right to modify prices without prior notice.

4. Orders

We reserve the right to accept, reject, or cancel any order for reasons including product availability, pricing errors, suspected fraud, or payment issues.

5. Payments

Payments must be completed using the payment methods available on our website. Orders are confirmed only after successful payment authorization.

6. Shipping

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

8. Intellectual Property

All content on this website, including logos, images, text, graphics, and product designs, is the property of House of Jiva and may not be copied, reproduced, or distributed without prior written permission.

9. Limitation of Liability

House of Jiva shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our principal place of business.